Job Description

Ready to work for one of the Healthiest Employers in the Valley?
Because we have won this award for five years running! We are a family-owned company dedicated to helping health care professionals by providing high-quality supplies, services, and patient communications. Our employees are a key part of our success and we actively recruit people who have a drive for excellence, a customer is king philosophy, and an entrepreneurial spirit



Position Summary


Our Customer Service Representative maintains a consistently high level of customer satisfaction by answering incoming phone calls and assisting customers with placing orders, managing account information, and resolving customer concerns.





- Monday thru Friday (No weekends)


- 8am to 5:00pm





- Hourly base $11-$14


- Plus Monthly bonus potential





- Process orders and answer account & product inquiries via incoming phone calls, fax, email, web, and mail


- Cross/suggestive/up-sell complimentary products and monthly marketing driven promotions


- Stay current on all products and services


- Answer account and product inquiries via phone and email


- Make outbound calls or email customers to follow-up on account and product inquiries


- Run reports daily and/or weekly to ensure customer satisfaction


- Complete lead measure goals





- High School diploma or GED required


- Order entry experience in a fast paced business environment preferred


- Ability to learn new topics and skills quickly


- Good telephone techniques, etiquette, and great organizational skills



In support of our mission statement, "Healthier Practices, Healthier Patients", we have adopted a tobacco-free environment and we choose not to hire tobacco and nicotine users, including the use of e-cigarettes. EEO/AA/M/F/Disability/Vet


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online