Job Description

Position Summary


Our Customer Service Representative maintains a consistently high level of customer satisfaction by answering incoming phone calls and assisting customers with placing orders, managing account information, and resolving customer issues or concerns.




- Monday thru Friday (No Weekends)




- Process orders and answer account & product inquiries via incoming phone calls, fax, email, web, and mail


- Cross/suggestive/up-sell complimentary products and monthly marketing driven promotions


- Stay current on all products and services


- Answer account and product inquiries via phone and email


- Make outbound calls or email customers to follow-up on account and product inquiries


- Run reports daily and/or weekly to ensure customer satisfaction


- Complete lead measure goals




- High School diploma or GED required


- Order entry experience in a fast paced business environment preferred


- Ability to learn new topics and skills quickly


- Good telephone techniques, etiquette, and great organizational skills


In support of our mission statement, "Healthier Practices, Healthier Patients", we have adopted a tobacco-free environment and we choose not to hire tobacco and nicotine users.


Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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