Job Description

Our Dental Office Specialist is responsible attending to all patients in a positive, professional manner both in person and on the phone. Accountable for coordinating schedules, appointments and contribute to the success of an efficient office.  

Location

Cholla Family Dentistry

9188 E San Salvador Dr Suite 105, Scottsdale, AZ 85258


Responsibilities
- Greet all patients using scripts and office protocol, answer and manage all incoming calls.
- Schedule patients for new/returning/follow-up appointments and provides all necessary information to prepare them for appointments and procedures. Insurance verification with carriers and patients.
- Verify and update patient information, inform patients of policies, enter data into the system.
- Confirm upcoming appointments and recalls, fill in cancellations and no-shows.
- Verifies authorizations and accepts or transmits fax information for needed physician patient information
- Collects co-payments at time of service, ensure proper billing.
- Check fax/phone/voicemail/email consistently for updates.  

Qualifications
- Minimum 1 year of experience working in a Dental Front Office
- Working knowledge of dental terminology, procedures and diagnosis, insurance        

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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